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Useful tips for tourists and travel companies. How to organize a safe vacation? Where to go? What to see? Where to stay? Where to eat?

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Basic parameters information comfor

Basic parameters information comfor
The concept of information comfort also includes two other basic parameters: 1) Awareness of the staff willing to answer any guest's question not only about the hotel, but also about the host country; 2)...

Features of own sales offices

Features of own sales offices
In the practice of tourist organizations two directions of forming sales channels are distinguished: external (foreign) and domestic channels. Domestic channels are usually a system of branches, offices...

Legal basis for the implementation of the tourist product

Legal basis for the implementation of the tourist product
In connection with the increase in the number of tourist trips, the issue of protecting the interests of tourists, which is primarily related to the conclusion of a tourist service agreement, is becoming topical...

Forms of contact with consumers

Forms of contact with consumers
In an effort to expand sales, travel agencies use various forms of contact with consumers. Personal contact with customers can be carried out in the office or other locations of customers through telephone conversations, performances on radio and television...
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Ethical rules of customer service

Ethical rules of customer service
1)How do I sit the other person down? The question is not as idle as it may seem at first glance. We humans are quite subtle natures: we feel very uncomfortable, but we cannot explain why this is so. There...

Four tourist roles

Four tourist roles
Of great importance in the adaptation of a tourist to the "new" are his individual qualities. Conditional selection of typical combinations of "new" and "familiar" ratio, which make up a certain typology of tourists, allows V...

Features of working with the client in the office

Features of working with the client in the office
Traditionally, V.A.Kvartalnov distinguishes six groups of tourists by the nature of their activity during their vacation: 1) Lovers of quiet rest. Its representatives go on vacation in order to get rid of everyday stress and relax in a calm and pleasant environment...

Sanitary and epidemiological rules in international travel

Sanitary and epidemiological rules in international travel
The question of compliance with the rules prescribed by medicine in tourist trips is very important, and life itself demonstrates this every year. According to who, more than 1,000 cases of plague, 100,000 cases of cholera and many more cases of tropical malaria are reported worldwide each year...

Safety requirements for tourist - sightseeing past 2

Safety requirements for tourist - sightseeing past 2
In the provision of tourism services, an acceptable level of risk to the life and health of tourists should be ensured, both in normal conditions and in emergency situations (natural disasters, fires, etc...

Safe tourism activities Past 1

Safe tourism activities Past 1
The number of hazards increases in travel: falling off a horse; cycling or car accidents; loss of luggage or documents at the airport or train station; hypothermia or overheating; sub-optimal microclimatic...
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